A women in my home town has been banned from every McDonalds for complaining about bullying
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BARROW WOMAN HITS OUT AT CUMBRIA MCDONALD’S BAN
Last updated at 17:41, Tuesday, 17 July 2012
A BARROW woman has been banned from eating in fast food giant McDonald’s Cumbrian outlets.
BANNED: Fiona Dennison outside McDonald’s on Hollywood Park, where she used to work CHRIS WARNER REF: 50036161B002
Fiona Dennison, of Craven Park Court, is a former employee of the Hollywood Park franchise and last week (July 10) was informed in writing she is no longer welcome in any store owned by HBN Restaurants Ltd.
The company – run by fast food magnates Chris and Sue Nicholls – operates McDonald’s stores in Carlisle, Workington, Whitehaven, Penrith, Kendal and Barrow.
The directive comes after the 37-year-old resigned in May after three years as a customer care assistant, alleging she had suffered bullying at the hands of staff.
“I don’t want this happening to anybody else,” Mrs Dennison told the Evening Mail.
“I was bullied there and it was just swept under the carpet and I don’t want it happening to anybody else.”
Mrs Dennison said in all her time with the franchise she had never received so much as a verbal warning until suddenly, in May, she fell foul of a new management team.
She claims bullying began with an apparent complaint from a customer that she was heard burping while on duty.
She said tensions between her and management increased as a Facebook chat conversation she had with a former employee was leaked and concerns were raised over the content in a personal diary she kept.
Mrs Dennison also alleged she was told by a colleague that she would have to run around the store naked if that is what he wanted her to do.
Faced with what she thought was an untenable situation, Mrs Dennison resigned on May 19 and said at that time she held no ill will towards the management or the outlet, where her daughter Megan Greaves, 18, still works.
“I was not a disgruntled ex-employee at that point, despite how I felt I had been treated,” she said.
“But then a customer contacted me early in June to say she had overheard (someone) telling another worker that I had resigned because I had serious mental problems. Now, I was diagnosed with bi-polar two years ago, but that had nothing to do with my concerns at being bullied by certain members of staff.”
However, following a visit there as a customer on July 9, the very next day she received a letter from Mrs Nicholls accusing her of abusive behaviour and warning her not to enter any McDonald’s owned by HBN Restaurants.
Mrs Dennison denies the claim she was abusive and said she was in the process of engaging lawyers to see what options she had available to her.
A McDonald’s spokesperson said: “At this time no formal grievance was raised, however, as both our franchisee and McDonald’s take any accusations of bullying very seriously, our franchisee has looked into the claims but has found no evidence to support this.
“Our franchisee would welcome the opportunity to investigate the matter fully if Ms Dennison would like to open a formal grievance and should make contact directly with our franchisee to discuss this.”